Faqs

Soch Connect is a revolutionary platform that uses a simple set of questions to connect South Asians to the right therapist. We understand the importance of culture and language in therapy, and our platform ensures these factors remain at the forefront.

While traditional therapist directories can be overwhelming, Soch Connect stands out by seamlessly guiding you to the right therapist. We accomplish this by meticulously matching your unique needs with the most suitable clinical expertise, ensuring a personalized and effective therapeutic experience.

By prioritizing culture and language, our platform revolutionizes the typical therapist selection process. You will begin your journey with Soch Connect by answering a few questions about yourself so we can understand your needs for seeking therapy. The algorithm will process your answers and provide you with your top 3 matches for therapists. You can then begin your healing journey by connecting with one of your matches.

Our service is entirely free for individuals seeking a therapist through Soch Connect. Each individual therapist has their own hourly rate which you are responsible for paying in order to receive psychotherapy once you have been matched and select your therapist.

At Soch Connect, we take your privacy very seriously. We understand that seeking mental health support is a very sensitive matter, thus we have done our due diligence in ensuring your privacy is secured.

Our privacy policy pertains to information you provide as a user to get matched to a therapist through our website. It does not apply to the user and the therapist they choose to work with. The user is encouraged to confirm the therapist’s privacy and confidentiality policies and how they collect and use your personal information.

Our website requests general information about your mental health concerns to match you to a therapist. Our matching process uses your general responses to match you with a therapist. You may be asked to share your age range, racial or ethnic background, your preferred gender, age range and faith for a therapist and your preferred cost of therapy. By providing this information to us through our matching questionnaire, you agree to processing your information for the purpose of matching you with a therapist. We are not responsible for the information that you share with us through the matching questionnaire.

At Soch Connect, we understand that choosing the right therapist can be a significant decision. To assist you in this process, we’ve created some essential tips and questions to consider when selecting a therapist.

Therapy is a personal and transformative journey, and finding the right therapist is crucial for a positive and effective experience. The right match can make a significant difference in your mental health and well-being.

Our Guide for Choosing a Therapist: What to Consider

Understanding Your Needs:
Reflect on your goals and what you hope to achieve through therapy. Consider the specific issues or challenges you want to address.

Therapist Qualifications:
Look for therapists with the appropriate qualifications, licenses, and certifications. Ensure they have expertise in the areas relevant to your needs.

Cultural Understanding and Language Needs:
Seek a therapist who understands and respects your cultural background. Cultural sensitivity and a therapist who understands our language is vital for effective communication and a positive therapeutic relationship.

Approach and Techniques:
Explore different therapeutic approaches and techniques. You can discuss this with your therapist to develop a better understanding of which therapeutic modalities may be best for you. Consider what resonates with you and aligns with your preferences.

Cost and Accessibility:
Understand the cost of therapy and any potential insurance coverage. Additionally, consider the therapist’s location and whether it aligns with your accessibility preferences.

Ask Questions:
Don’t hesitate to ask therapists about their experience, treatment methods, and how they approach specific issues. This can help you gauge if they are the right fit for you. To prepare for your first session, you can click here to review some questions you may wish to ask your therapist.

Currently, our services are focused on connecting individuals in the South Asian community with therapists in Canada.

If you are not satisfied with your initial match for a therapist on Soch Connect, here are some steps they can take:

Reflect on Concerns:
Take some time to reflect on specific concerns or reasons for dissatisfaction with the initial match. Consider whether it’s related to communication style, cultural understanding, or other factors.

Review Preferences:
Go back to the top three preferences provided during the initial matching process. You may wish to connect with the other two therapists to determine if one of them is the right fit for you.

Request a New Match:
If the concerns persist, you can request a new set of therapist recommendations by emailing support@sochconnect.com Soch Connect may offer the option to revisit and update preferences for a more refined match.

As our therapist directory is continuing to grow, there is a chance that an individual is not matched to a therapist based on their geographical location. In this case please email us at support@sochconnect.com for support.

Therapists interested in joining Soch Connect can find more information on our For Therapists page and follow the registration process.

For any inquiries or support, please visit our  Contact Us  page, where you can find information on how to reach our support team FAQ for Therapists?